How do I book a jumping castle?
Booking is easy! Just give us a call on 08 9335 5109, email enquiries@monsterball.com.au, or fill out our quick online booking form and our friendly team will help you choose the perfect castle for your event.
How far in advance should I book?
Weekends and holidays book out quickly, so we recommend booking as early as possible to secure your preferred date and equipment.
How much does it cost to hire a jumping castle?
Our prices vary depending on the size and type of castle, how long you’d like to hire it for, and how far your location is from our warehouse. To get an accurate quote, simply fill in our online booking form or get in touch with us. We’re always happy to help!
Do the prices include delivery and setup?
All our hire prices include delivery, setup, and pack-down within 30 km of our warehouse in Holtze. If you’re located outside this area, a travel fee will apply. Just get in touch with us for a quote!
Do I need to pay a deposit?
Yes, a 50% deposit is required to secure your booking. The remaining balance will be required 7 days prior your event.
How long is the hire period?
Our standard hire is for up to 3 hours. Longer hires are available, just let us know what you need!
Can I hire a jumping castle on weekday?
Yes – absolutely! Our jumping castles are available for hire any day of the week, weekdays included. Whether it’s for a school event, community day, or just some midweek fun, we’ve got you covered!
How much space will I require?
Please measure your space before booking to make sure your chosen inflatable will fit safely. Our inflatables range in size from 4 m × 4 m up to 35 m × 4 m!
Mini jumping castles need at least 4 m × 4 m and must be clear of overhead branches or other obstacles.
Medium jumping castles need at least 5 m × 5 m, also free from any overhead obstructions.
Also, consider the access to your site: check for steps, narrow gates, doorways, or slopes that might affect setup.
If you’re not sure whether your space is suitable, just ask our team! We’re happy to help and you can even send us photos of the area and access points so we can advise you.
What happens on the event day?
On the day of your hire, our team will arrive at your party location to fully set up the inflatables and carry out a thorough safety check. We’ll show you how everything works and explain how to safely operate and supervise the equipment during your event, so you can relax and enjoy the fun! After the event, our team will return to deflate the equipment and pack everything away quickly and safely, leaving your space clean and tidy.
How long does it take to set up the jumping castle?
Our trained staff will handle the full setup and dismantling of the inflatables for you. Depending on the type of equipment and site access, setup usually takes between 15 minutes and 1 hour. Packing down typically takes around 20-30 minutes.
What surface can the castle be set up on?
We can set up on grass, concrete, pavers, or indoors. Please let us know in advance what surface you have so we can bring the right equipment to secure the castle safely.
Can I have a jumping castle on a slope?
Inflatables must be set up on a flat and level surface. Depending on the ground surface, we will either set up the inflatables with pegs, sandbags or water drums.
Can I have a jumping castle indoors?
Yes, jumping castles can be set up indoors! Community centres, churches, halls, and some garages often have enough space for our inflatables. Please check with us before booking to ensure your venue is suitable. Note that an additional fee may apply if we need to use sandbags, water weights for securing the inflatable.
Can I have a jumping castle in a public park?
Setting up a jumping castle in a public park requires permission from the local council or relevant authority. Please be sure to check with the appropriate authority before booking.
Most public parks do not have access to power, so you’ll need a supervisor and a petrol blower or generator to run the castle. Please note, there will be additional charge for this equipment.
What power is required for the jumping castle?
All our inflatables require constant power to stay inflated, so a power source is essential during use. Ideally, a standard 10-amp power point should be available within 20 metres of the jumping castle.
For most of our castles, a regular 10-amp power outlet is sufficient. However, some larger or mechanical rides, like the bucking bull, require a 15-amp power point.
If you don’t have access to a suitable power point, we offer generators for hire. Please note that when a generator is used, a trained supervisor will be provided to manage the equipment, which incur an additional charge.
Does someone need to supervise the operation of the jumping castle?
Yes, a responsible adult aged 18 or over must supervise the jumping castle at all times during use. On the day of your hire, we’ll provide training and operating instructions to help you manage it safely. If you prefer, you can also hire one of our trained supervisors to oversee the equipment for you.
Do I need a supervisor for my event?
Depending on the equipment you hire, a trained supervisor may be required to ensure the safe and smooth operation of the inflatable. While some inflatables can be self-supervised by a responsible adult, you also have the option to hire one of our trained supervisors to take the pressure off and help you enjoy the event worry-free.
What is required from volunteers?
Depending on the equipment booked, you may provide volunteers to assist our team with supervising the rides. Volunteers must be present for the entire duration of the event. If an inflatable is left unattended due to the absence of volunteers, our team may shut it down for safety reasons. Please also ensure that no shoes or food are allowed on the inflatables at any time.
Will you travel to remote or regional areas of the NT?
Yes! We regularly provide jumping castle hire for remote communities, regional events, and community gatherings across the Northern Territory. Contact us for a free, competitive quote tailored to your location.
Is the equipment safe to use?
Yes! All our equipment is manufactured, operated, and maintained in accordance with the Australian Standard: one of the most comprehensive safety standards in the world, to ensure a safe and fun experience for everyone.
Do you have insurance?
Absolutely! Safety is our top priority, we carry $20 million in public liability insurance, and all our castles are regularly cleaned and inspected to meet the highest standards. If you need a copy of our certificate of currency, just let us know!
What happens if it rains?
We monitor the weather closely. If it’s unsafe to operate due to heavy rain or strong winds, we may need to cancel or postpone for safety reasons. If this happens, we’ll work with you to reschedule or refund your deposit.
What if I need to cancel or change my booking?
We understand that plans can change! If bad weather is forecast, you may cancel or postpone your booking free of charge, as long as you let us know at least 24 hours before your event. You’re also welcome to reschedule to another date, subject to equipment availability. Please note that cancellations for other reasons are non-refundable.
Is there an age limit for using the jumping castles?
Each inflatable has a recommended age range and maximum weight limit. We’ll let you know which castles are suitable for your age group when you book.
Still have questions?
No worries at all, we’re here to help make your event fun and stress-free! You can reach us anytime by calling 08 9335 5109, emailing enquiries@monsterball.com.au, or by filling out our contact form.
