about us / faq
Who are we?
We are a Territorian business, since 2006, family owned and operated Darwin castles are proud to be a member of the AAA (Australian Amusement Association)
& abide by their Codes of Conduct reassuring you that you are dealing with a safe, responsible company. These include:
- Preventative Maintenance Programs
- Ochre card compliance (NT Requirement)
- Hazard & Risk Assessments
- Staff Training Methods & Procedures
- Safety Guidelines Quality Assurance
FAQs
How to book
your jumping castle?
To book your jumping castle simply call 08 8988 6767 or email us at jump@darwincastles.com.au
What happens on the party day?
On the day of your jumping castle hire, we will
attend to your home or party site and completely install
the jumping castle. This includes a complete safety check. We will
also take you through the operations of the castle
and advise you in how to operate and supervise your
jumping castle party.
How much are the castles ?
We provide affordable party hire from as little as $190. Call or email us for full pricing.
Deposits and payment?
No deposit is required when booking with us, we accept Visa and Mastercard and direct debit any time prior to the party day but cash only on the delivery day.
How much space will I require?
Our mini jumping castles are only 4 meters by 4 meters. It should be free from overhead tree branches or other obstructions.
Our medium jumping castles require a minimum of 5 meters by 5 meters. It should be free of any overhead obstructions or tree branches.
Please consider access to the proposed site e.g. steps, doorways, gates and slopes.
How long does it take to set up the jumping castle?
The jumping castle will be set up and dismantled by a Darwin Castles staff member. It takes around 10-15 mins to set up the jumping castle depending on the type of access. It takes around 20 mins to dismantle the jumping the castle.
Does the jumping castle have to be on grass?
No, please but please advise us at the time of booking if any part of the jumping castle will on a surface other than grass.
Can I have a jumping castle indoors?
Yes, you can have a jumping castle indoors. Churches and halls generally have plenty of room for a jumping castle as will some garages, please check with us first before booking. There may be an additional fee for concrete blocks.
Can I have a jumping castle in a public park?
Having a jumping castle in a Public Park requires permission from the local authority.
Generally public parks will not have access to power. You will require a supervisor (see below) and a petrol blower/generator for the jumping castle for which there will be a small additional charge.
Will you travel to remote areas of the NT?
We regularly travel to remote communities across the NT and WA
please call us for a free competitive quote
Trained supervisors
We have friendly fully trained operators / supervisors available to take the pressure off you and allow you to enjoy the party without the worry of watching the kids, even for private parties
Does someone need to supervise the operation of the jumping castle?
Yes, a responsible adult over 18 years of age must supervise the jumping castle at all times. There will be training given in the operating instructions for the jumping castle on the day of the hire.
You can hire one of our trained supervisors.
Corporate events and car parks
You will require one of our trained supervisors for all corporate events.
What power is required for the jumping castle?
A power point should be available within 20 metres of the jumping castle.
Can I have a jumping castle on a slope?
Slopes can be ok but please check with us first as some people can be overly cautious and rule out a perfectly acceptable site. Safety will always be our highest priority.
Jumping castle safety
All equipment is manufactured, operated and maintained in accordance with the Australian Standard which is the most comprehensive standard in the world.
Do you have insurance?
We carry $20,000,000.00 in Public Liability Insurance. Please let us know if you require a copy of our certificate of currency.
Can I hire a jumping castle on weekday?
Yes - absolutely!
Can't find electricity
Generator hire available from $60 for 3 hours includes fuel we only use quality Honda / gentech petrol and diesel generators
Territory Proud is an independent community support organisation. They are
dedicated to promoting business in the NT. They focus on businesses that operate in the Northern Territory,
employ Territorians and utilise local goods and services.